Owner's Support

How To Change Your Kinetico Water Softener Prefilter

If your Kinetico Water Softener includes a prefilter, you should change it regularly to keep your system operating properly. Learn how to change your water softener's prefilter using this guide.

How To Change Your Kinetico K5 Drinking Water Station® Filters

Your K5 Drinking Water Station requires regular filter changes to ensure you always have high-quality drinking water. Change the filter cartridges annually or when the flow of water dramatically slows or stops. Use this guide to change your K5 filters.

What To Do With Water Treatment Systems During Boil Order

Kinetico water systems are intended for use with microbiologically safe water supplies. Learn what to do with your water treatment systems in the event of a boil water order or something else that has compromised your water supply.

Do you need to winterize your water treatment system?

How To Add Salt To Your Brine Tank

Learn how to check the salt level in your brine tank and best practices for adding salt.